Inclusive Design Language : Building a Foundation for Wellbeing

The first step in any home design process is learning who you are designing for and their design needs. Particularly when designing for something as intimate as a residential space, effective home design requires a great deal of honesty, vulnerability, and open communication with all parties. When clients are open with us, we can design genuinely supportive spaces. If clients feel embarrassed or guarded, they may not feel comfortable being honest about their lifestyle, limiting the ability of the designed space to serve them.

For example, someone who fears judgment may not want to admit to the amount of time they spend curled up watching movies in the evenings, despite being a common way to escape the day and recover. They may perhaps instead overemphasize time spent devoted to their yoga practice. A home designer may then place ample attention on building a dream yoga studio instead of investing in a beautiful, ergonomic, and supportive movie viewing space that would contribute more to daily life. While this is a lighthearted example, there are many instances where this may play out in a more harmful or isolating way. Creating an open dialogue is crucial in preventing any missteps when designing a home.

One piece of creating open and safe relationships with clients is by using inclusive design language. Inclusive language is defined by the Linguistic Society of America as language that "acknowledges diversity, conveys respect to all people, is sensitive to differences, and promotes equal opportunities." Considering language choice does not only help create a more understanding environment between designer and client, but the entire studio team, vendors, and tradespeople. Using inclusive home design language is a small but crucial step in creating open communication and trust between everyone involved in a project.

There is a long history of home design, grounded in tradition. Learning the historical context of the language used both within design and frequently in any workplace helps us understand if the language is supportive or can cause hurt or harm. Our design studio encourages continued education and learning for our whole team. At our weekly meetings, we share information we've learned in classes we've taken, articles or books we've read, or even conversations that may have opened our thinking. Recently, we have put effort into considering the language surrounding home design.

Recently there was a push in the real estate and home design community to eliminate the term "master bedroom" due to its loaded history, replacing it with "primary bedroom." This step towards considering the legacy of language so frequently overlooked had us wondering, where does other common design language originate? How can we improve our communication to match our intentions as home designers and create welcoming, inclusive, and adaptive spaces?

Through conversations and research, here are a few of the terms we have opted to replace as a studio and the alternatives we have adapted:

Powder room: While the term originated to reference a room where one powdered their wig, the phrase later took on gendered connotations around "powdering one's nose." The language has been replaced with "half-bath" for a more approachable and less gendered option. 

Ladies and gentlemen or guys/gals: We have opted for folks, team, or friends for an option that does not assume or exclude gender identities. 

"Man" as in, man the front desk, manmade, manpower:  Our studio is replacing these with human-made, human power, staff the front desk for options that do not assert gender dominance or preference. 

Grandfather: This phrase, commonly used in home design practices to indicate a non-conforming, pre-existing condition that may remain in violation of the building code, originated in the American South in the 1890s to defy the 15th Amendment and prevent Black Americans from voting. We've opted to use legacy or exempted.

Tipping Point: The phrase was first popularized when referencing white families leaving a neighborhood when a certain number of Black people moved in. We have opted for climax, peak, or crossroads.

His and hers closets or bathrooms: While commonly used in housing and real estate, the wording is gendered and assumes a hetero-normative lifestyle. We have switched to dual closets or dual bathrooms to describe the spaces without attaching any presumptions to their use. 

Walk-up building: We are opting for non-elevator building to avoid language associated with ability. 

Allowed: Frequently used conversationally, allowed implies power over another person to grant permission, and is being replaced with invited. 

Discovered:  In the context of "we discovered this artist's work," the word reinforces colonialist language and systems. We are opting for "we have learned of". 

Blind approval: We are instead using unquestioned approval, automatic approval. 

Idioms: Our studio is making an effort to avoid any idioms and instead speak literally. Many of these phrases have loaded historical origins, and because they are often regional, they may also be confusing or unclear, muddling communication.

If you are interested in learning more about inclusive language, here are a few of many available resources: 

A Progressive's Style Guide 

Conscious Style Guide 

Diversity Style Guide 

While language is only a piece of creating a safe and welcoming space, it is an important one to set the stage for accessibility and break a language pattern that carries an outdated and harmful legacy. This process is an ongoing one, and we are continuing to learn and adapt, both in our language use and in our design practice. We encourage you to join us in a collaborative effort to adapt, update, and improve our communication and continue in the ongoing conversation surrounding compassionate home design.

Sarah Barnard is a WELL and LEED accredited designer and creator of environments that support mental, physical and emotional wellbeing. She creates highly personalized, restorative spaces that are deeply connected to art and the preservation of the environment. An advocate for consciousness, inclusivity, and compassion in the creative process, Sarah has been quoted by Architectural Digest, Elle Décor, Vouge, Real Simple, HGTV and many other publications. In 2017 Sarah was recognized as a “Ones to Watch” Scholar by the American Society of Interior Designers (ASID).

Designer Sarah Barnard on Why Empathy Is Central to Her Work

Article by Gwendolyn Purdom, originally featured Houzz.

Growing up with historic preservationist parents, Sarah Barnard got her introduction to architecture and home design at a young age.

“I grew up in historic homes, and my father was restoring furniture and light fixtures and stair railings and you name it,” the Los Angeles interior designer says. “Certainly, as things progressed in life, I think his talents became mine.”

The experience also shaped the way Barnard now approaches her work as the principal designer at Sarah Barnard Design — a firm built on sustainable, wellness-focused and otherwise mindful practices. (Barnard is a WELL accredited professional, a Building Biology practitioner and a LEED accredited professional.)

“Reducing, reusing, recycling — these types of things were not novel concepts,” Barnard says. “Being sensible and responsible in our choices and in our material specifications is something that’s always been a part of my life and definitely influences the way that I work.”

Barnard, who has been using Houzz to share project photos and to connect with fellow professionals on Pro-to-Pro discussion boards almost since the platform launched, has been seeing more and more clients, parents particularly, looking at their homes through a more thoughtful, holistic lens. Beyond being environmentally conscious, Barnard’s home design projects revolve around creating spaces that are personalized to support mental and physical health and happiness.

“If we all could be so lucky to exist in a space that is uniquely ours,” Barnard says. “There really is no happier environment than a space that is specially made for you.”

PHOTO BY: CHAS METIVIER

Q. You specialize in wellness design, sustainable design, and other mindful design practices. Why did you choose to make those specialties central to your work?

A. Empathy is really the foundation of our studio’s practice. Being able to meet our clients where they are and create environments that support them in living their best lives is really the heart of what we do.

My two primary credentials are LEED AP [accredited professional] and Well AP. LEED focuses more on environmental responsibility. WELL is focused more on human health. Those two things, along with historic preservation, really are the key focuses of my practice.

PHOTO BY: STEVEN DEWALL

That said, the personalization piece is really where it’s at in terms of being able to adapt to a broad range of situations. Sometimes that is a client who is seeking a vegan or perhaps a sustainable and vegan environment.

Other times it might be something that’s more of a specific family need, like a child with developmental differences or a person who has 13 cats. Any personalized need that could be better accommodated through home design is something that we’re keen to help with.

PHOTO BY: STEVEN DEWALL

Q. How do you work around challenges those specialties may present?
A. There are always limitations, and one thing we learn as design students and we practice throughout life is that limitations really drive design. With a big, broad, open scope the outcome could be anything, but the more limitations the project has to endure, the more specific the outcome.

An example of that is that we have a client who utilizes a prosthetic leg, and of course, this is something that is integral to her day-to-day function but not something that she would like to draw attention to. In the process of designing her home, it was disclosed at some point that she didn’t want certain types of textiles that would make it difficult for her to get up or get down. Something that might be more slippery, for example.

So, something that we may not have been aware of at the start of the project — once we’re armed with the information of what specific textures are going to be safest for her, then we can proceed accordingly in recommending those well-matched solutions.

PHOTO BY: STEVEN DEWALL

Q. Where do you find inspiration?
A. On a personal level, I’m definitely very much connected to the natural world. For me, that means spending time in my garden, doing a heck of a lot of birdwatching, really being tuned in to the small daily differences — like what the birds are doing, what the plants are doing, what the caterpillars are doing.

Being in touch with what’s going on in the natural world is a really important way for me to stay grounded in my professional life. Those textures, colors, patterns, things that I experience in the outdoors definitely drive the solutions that I create indoors.

PHOTO BY: STEVEN DEWALL ARTWORK: KEVIN MOORE

Q. What has been your most memorable client request? You worked with someone with 13 cats?
A. Yes. We made a special screened porch for the cats so that they could enter and exit the house safely without being eaten by a coyote or disturbing the neighborhood bird population. They were able to bask in the sun and live their happy lives safely and in a way that made the homeowner pleased.

I think perhaps the most fun request we’ve had in the last few years was that a young couple in the entertainment industry wanted an adult sleepover room. It was a very large space that would essentially have multi-functions for hosting parties, but the sofas would be modular and movable so that they could be reconfigured as king-sized beds. And if the party got late and movie-watching turned to sleep, 10 or more couples could camp in this room.

PHOTO BY: STEVEN DEWALL

Q. Is there one particular project that changed your business in some way?

A. In my late 20s, I had the opportunity to design the West Coast offices for National Geographic Entertainment. And that certainly was an important project for us, because it was not only aesthetically in our dream wheelhouse, but it also was a client that more than ever before really was in alignment with our values and the things that we think are important. That definitely was a fantastic experience.

PHOTO BY: STEVEN DEWALL

Q. What advice would you offer to pros who want to make their practice more sustainable or mindful?

A. The most critical skill in mindful design is listening — creating a space in which the client feels comfortable to share, and then really listening and asking follow-up questions, many of them, prior to offering any solutions. Probably the most common rookie designer mistake I see is, designers, want to view a space and immediately make recommendations. And in doing that they would have missed the most critical element of the space, which is the user.

PHOTO BY: STEVEN DEWALL

Q. What particular challenges is the interior design industry facing?
A. Interior designers have always had a singular challenge, which we will probably face for decades to come, and that is that many homeowners don’t actually understand what we do. Because of this sort of lack of education in the homeowner, they may misunderstand our services to be shopping. They may misunderstand our services to be a number of things that are not actually what interior design practice is fundamentally about. And because of this misinformation, I think designers may struggle to communicate their value to a person who perhaps hasn’t worked with a designer before or isn’t familiar with all the benefits a professional can bring to a project.

Because I have been in the game most of my adult life, I am fortunate to be approached regularly by clients who are knowledgeable, who do value what my team has to offer. I think in the rare occurrence where we’ve worked with a client who struggles to understand the process, we just remain patient and explain to whatever length necessary so that they can understand what is happening and why.

A great example of that would be, I had a client once and he said he didn’t need measuring; he just needed furniture. That’s an example of someone who just doesn’t understand the steps of the process. Being patient with him and explaining to him why measuring is critical to the process allowed him to remain in support of the work that we were doing and understand what we were delivering and why.

PHOTO BY: STEVEN DEWALL

Q. What advice would you offer other pros on making their own design specialties stand out?
A. It’s like the advice that our moms all gave us as children, but it’s critical to be yourself — thinking about what’s really important to you and what are the things that you really, really are passionate about and being more a part of those things.

For example, for me, it’s nature and birds and that’s my truth. It’s easy for me to talk about nature and birds because that is my real life. It’s much more difficult to try to follow the trends of others and latch on to boho-chic or whatever is the latest thing. Because if the latest thing is not your thing, it’s never going to be authentic anyway.

Sarah Barnard designs healthy, happy, personalized spaces that connect deeply to nature and art. Empathy and mindfulness are the foundation of her practice creating healing, supportive environments that enhance life.